400 arlington blvd logan township, nj 08085

Our support team is always to be solutions based when assisting our neighbors. Sorry to hear about this experience, This is not the experience we intend at all. This is extremely frustrating, any help or explanation is appreciated. Just to let you know I had bought 4 pack Ring Stick Up Cam Elite in the first place. Today will be calling Ring for 2nd camera not working. I was told that is being done to use up old inventory and that they will not ship Replacement Ring Stick up Cam Elite ( I spent more than an hour to get an explanation, finally Ring agreed to ship Ring Stick Up Cam Elite- still waiting for tracking # for a week now). When I recieved the unit it was Ring Stick Up Cam Wired and not Ring Stick Up CamElite. Have requested return for 1 devce last week. Tried all the trouble shooting methods, including pressing orange button for few seconds to pressing it for few times etc. This has happened after all the cams have been succesfully installed and were working normally of few hours/days. 2 out of 4 are now offline with solid blue light for few hours and then no light from the device. I have 4 Ring cameras Stick up cam elite (POE powered) installed.

400 arlington blvd logan township, nj 08085